SRG has 20+ years’ experience in Government and Council, implementing many end-to-end complex transformation programs at all levels of government – local, state and federal, here in Australia, in New Zealand and South Africa. SRG has been instrumental in working with Government in Program turn-a-rounds. Strategic Planning is a major service offering for SRG and we have been actively involved in delivering this service at several of our government clients. We have run several Tenders for our clients, exploring options for fit-for-purpose technologies. We have also had numerous engagements to develop executive roadmaps (for both Business and Technology). We have run many transformational sized programs. Our Process Mapping & Optimisation capability has been used on several occasions to develop a ‘Process Map on a Page’ to reflect changes to end-users and aids the No.1 failure of the majority of project success being effective Change Management.